Wednesday, July 6, 2011
Friends from All Over the World
When you walk into a store and the man or lady working there greets you with a smile and an "i love this job" attitude, it just makes you feel good or something. This also translates over the phone. I have recently been on the phone with many tech people from all over the world trying to fix my bad internet access and hook up my wireless printer and fix my TV with the new dumb box things from Comcast and I have come across many a miserable tech support people. But I have also made some fabulous, lifelong friends. I met this man named Jumar from the Philippines who I talked to for a good three or four days. He called me back when he was supposed to and Seinfeld is one of his favorite shows, so we connected instantly. I still think about calling him just for the heck of it because I was so used to speaking to him everyday, it seems weird now that I am not on the phone with a man I've never met before from halfway across the world for four or five hours every day. My favorite lady ever is a woman from Florida whose name is Corrine. She greeted me with the happiest, cheeriest, yet not too over-the-top, voice, "Weelllcome to Comcast support, my name is Corrine, hoow may I help you, today, dear?" We had a lovely conversation about the weather in PA vs. the weather in FL and our favorite TV shows and she gave me some great words to live by, like, "Life is a challenge" and she was just a perfectly lovely, "old" (her word, not mine) woman who I would love to meet, possibly, maybe, someday. Is it weird to meet someone you met through tech support? Never mind, don't answer that. I already have. Anyway, we did not speak everyday like Jumar, but she fixed my problem and was impressed that I set up the boxes myself. (yay, go me) Maybe, I'll give her call just for the heck of it.
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